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Warranty

Passenger Car, Light Truck, Motorhome & Motorcycle

KONI Inc. warrants all new KONI shock absorbers to the original retail purchaser (purchased after 5/1/80) against defects in material and workmanship, excluding mounting rubbers, washers and bushings, when used under normal operating conditions for as long as such purchaser owns the vehicle on which the KONI shock absorbers were originally installed. This warranty does not apply to, and KONI makes no warranty for, shock absorbers that have been installed;

• Improperly

• As original equipment on any vehicle except Ford Mustang SVO

• On any vehicle that has been modified for a use other than or in addition to its originally intended use

• For an application that is not specified in the KONI literature

• On any vehicle that has been used off-road, for racing or for any other driving competition

 

Heavy Duty Truck and Bus

KONI Inc. warrants all new KONI shock absorbers to the original retail purchaser against defects in material and workmanship,  excluding mounting rubbers, washers and bushings, when used under normal operating conditions for a period of 3 years or 300,000 miles, whichever occurs first, (purchased after July 1, 1990). This warranty does not apply to, and KONI makes no warranty for, shock absorbers that have been installed:

• Improperly

• As original equipment on any vehicle which was manufactured outside of the U.S.A.

• On any vehicle that has been modified for a use other than or in addition to its originally intended use

• For an application that is not specified in the KONI literature

• On any vehicle that has been used off-road, for racing or for any other driving competition

 

In the event of defect, malfunction or failure of the KONI shock absorbers to conform with this warranty, the original purchaser must complete the KONI warranty claim form and return it with the shock absorbers, a copy of the vehicle's current registration and the dated proof of purchase to the dealer from which the shock absorbers were purchased,  or to any authorized KONI distributor, or the KONI Inc. Upon verification, warrantor or its servicing organization will repair or replace the shock absorbers at no cost to the original user. However, warrantor will not pay for the cost of the installation of the new or repaired shock absorbers, and the cost of postage and return shipping cost shall be prepaid by the original purchaser.

This warranty gives you specific legal rights, and you may have other rights which vary from state to state.

THIS WARRANTY IS LIMITED SOLELY TO THE ABOVE AND THIS WARRANTY AND ANY WARRANTIES IMPLIED BY STATE LAW WILL APPLY ONLY FOR THE TERM STATED ABOVE. THE WARRANTOR WILL NOT BE LIABLE FOR ANY LOSS, DAMAGE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND WHETHER BASED UPON WARRANTY, CONTRACT OR  EGLIGENCE AND ARISING IN CONNECTION WITH THE SALE USE OR REPAIR OF THE PRODUCT. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGE SO THE ABOVE LIMITATIONS OR EXCLUSION MAY NOT APPLY TO YOU. UNLESS OTHERWISE CONTRARY TO STATE LAW GOVERNING THE PURCHASE, THE WARRANTOR'S LIABILITY SHALL NOT IN ANY CASE EXCEED THE CONTRACT PRICE FOR THE PRODUCT CLAIMED TO BE DEFECTIVE OR UNSUITABLE (THIS WARRANTY IS APPLICABLE IN THE U.S.A. AND CANADA ONLY.)

 

Warranty Return Procedure

  1. Contact KONI at 859-586-4100 to obtain a Return Goods Authorization number.
  2. Provide dated proof of purchase.
  3. Provide copy of current vehicle registration form.
  4. Provide your name, address, day phone number, make, model & year of vehicle and description of defect.
  5. Return defective unit(s) - (freight prepaid) - with all mounting parts and items 2, 3 and 4.
  6. Upon determination of valid warranty KONI will repair or replace at its discretion.